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Are you having difficulty with your mobile phone? Not behaving the way it should? Complete this simple three step process and we'll send you settings to help you out. When they arrive, follow the instructions on your mobile.

Step 1: Your mobile number

Please enter your mobile phone number, dropping the first zero and adding 44 to the front of the number.

Step 2: Your handset

Select the manufacturer and model number of your mobile. If you have a handset that was not originally supplied by '3' and the settings that we send do not work, then we will not be able to help you any further.

Note: If your handset asks you to enter a PIN code when you receive your settings update please enter the code number 0000.

 
 
 
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